Visiting my pet

Our visiting policy may differ during COVID-19.  Please speak to our staff to make tailored arrangements if your pet is currently in hospital with us.


At JCUVet we understand how hard it is to be away from your pet when they are sick or sore.

We also know there is a wealth of scientific information that shows pets improve faster if they have familiar smells and visits from their owners, so we encourage you to visit your pet while they are under our care.

We ask that all clients please ring prior to coming to the hospital to ensure it is an appropriate time for a visit.  This ensures we minimise your wait and that we have a nurse available to facilitate your visit and give you an update on your pet’s condition and treatment.

Regular visiting hours (Monday – Sunday) are:

  • 2:00pm – 5:00pm
  • 7:00pm – 9:00pm

If you need to visit outside of these hours, please inform the attending doctor to see if this can be arranged.

Click here for further information on what to expect when your pet is in hospital.