10% Discount Terms and Conditions.

10% Discount Incentive –Terms & Conditions

At JCUVet, we’re proud to support our local community.
We offer a 10% discount on eligible veterinary services for:

  • Defence Force members (current and veterans)

  • JCU students and staff

  • Townsville University Hospital staff

  • DVA (Department of Veterans’ Affairs) clients

Eligibility

To receive the discount, clients must:

  • Provide valid proof of eligibility (e.g. staff ID, DVA card, student ID) at the time of consultation or payment.

  • Be the listed account holder or authorised representative for the patient.

  • Be responsible for payment at the time of service (i.e. not billed to a third party).

What the Discount Applies To

The 10% discount applies to:

  • Standard veterinary consultations

  • Routine medical and surgical services

  • General treatments provided directly by JCUVet (unless excluded below)

Exclusions

The discount does not apply to the following products or services, as automatically excluded by our practice software (EzyVet):

  • Chemotherapy (Group: Chemo): All services and products related to chemotherapy

  • Imaging (Product Group: Imaging): Includes CT, ultrasound, radiology, and all image interpretation fees

  • Compounded Medications (Group: Compounded): e.g. Bova or similar third-party compounded prescriptions

  • Pet Heaven Deposits (Product: Pet Heaven deposit): All cremation or aftercare deposits

  • Prescription diets and retail items

  • Lab work sent to external providers

Additional Terms

  • Discount must be applied at the time of payment—no retrospective discounts will be issued.

  • Not to be used in conjunction with other offers or promotional pricing.

  • Discount is non-transferable and must be used by the eligible individual for their own pets.

  • JCUVet reserves the right to review eligibility and change or discontinue this offer at any time.

Have Questions?

If you’d like to confirm if your visit qualifies, please contact our team on (07) 4781 3600.