The JCU Vet Emergency and Critical Care Service is open and operating 24 hours a day, 7 days a week.
Our Emergency Department operates on a triage basis.
The same triage system and approach to patient care is followed in both human and Veterinary hospitals:
When patients arrive at an emergency department, they are ‘sorted’ according to how life-threatening their condition is and therefor in order of priority of being seen.
Patients with life-threatening injuries are therefore seen before stable patients which can result in many patients ,some who might have been prioritised as ‘urgent’ or ’emergent’, waiting to be seen.
Please do not hesitate to call and speak with a member of our afterhours team and we can help you ascertain if your pet is in need of urgent care.